Lera ITSolutions

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: 04/12/2025

Lera IT Solutions ("Lera", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard the information you provide when interacting with us or using our services.

1. Information We Collect

We only collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Service-related details
  • Information submitted through contact forms or direct communication

For clients, we may collect project-specific information necessary to deliver services such as software development, marketing, automation, virtual assistance, or lead generation.

We do NOT collect any automatic data such as IP addresses, cookies, analytics, or device information.

2. How We Use Your Information

We use the information you provide to:

  • Deliver and manage services
  • Respond to inquiries and provide support
  • Send project-related communication
  • Process payments and maintain billing records
  • Improve service quality

We do not use your data for tracking, profiling, or automated decision-making.

3. How We Share Your Information

We do not sell or rent your information.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or misuse. While no system is 100% secure, we prioritize the safety of your data.

5. Data Retention

We retain your information only as long as necessary for service delivery, legal compliance, financial documentation, or ongoing client relationships. You may request deletion of your data at any time.

6. Your Rights

Depending on your region, you may have rights to:

  • Access the personal information you provided
  • Request corrections or updates
  • Request deletion
  • Withdraw consent

7. Children's Privacy

We do not target or knowingly collect information from children under the age of 16.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated "Last Updated" date.

9. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Lera IT Solutions
Email: contact@lerait.com
Phone: 01814423615
Website: lerait.com
Address: Monigram, Bahga, Rajshahi, Bangladesh